Hi
We're using Samsung T5 and T7 when recording on the DJI 4D, but the cable is not trustworthy, to say the least.
Often, the sligtest touch to the cable, results in dropped frames.

However, I can see that there is a tiny thread, right next to the USBC port.

So my question is, if anybody knows of a solution to keep the cable fixed, using the thread - I've been trying to search for some kind of “jerk stopper“ product, without luck.

Thanks,
Pat.

Hello, there. Sorry for your inconvenience. You may search for the screw locking USB C to have a try

DJI Wanda Posted at 9-8 00:43
Hello, there. Sorry for your inconvenience. You may search for the screw locking USB C to have a try
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Thank you for the tip - I'll see if I can find one that works!

Patty4D Posted at 9-8 22:13
Thank you for the tip - I'll see if I can find one that works!

You are most welcome. Please let us know if you have any questions.

Patty4D Posted at 9-8 22:13
Thank you for the tip - I'll see if I can find one that works!

did you manage to find the special USB cable?   Ive been using the Sandisk one which is a bit short

BerthaVision Posted at 10-26 08:41
did you manage to find the special USB cable?   Ive been using the Sandisk one which is a bit short

I don't know if this helps everyone, but does the threads match up with the ones used on this cable?

https://tilta.com/shop/monitor-extension-cable-for-dji-ronin-4d/

Better picture: https://www.aliexpress.com/i/2251832386071318.html?gatewayAdapt=4itemAdapt

BerthaVision Posted at 10-26 08:41
did you manage to find the special USB cable?   Ive been using the Sandisk one which is a bit short

We ended up getting this one, and I've had no problems since:
https://www.startech.com/en-dk/cables/usb31cctlkv1m