Cannot get DJI RC (came with Mini 3 Pro) to power on
694 2 2022-9-7
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tompagenet
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United Kingdom
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Yesterday I used my new Mini 3 Pro for the first time, with the RC that came with it (the one with the screen built in). Today I cannot even turn it on. I charged it fully yesterday before disconnecting it and leaving it off overnight. The drone powers on fine, but the RC does nothing - no lights or screen activity at all. I've tried double pressing the power button, holding the power button, tapping the power button but nothing. Any thoughts?

Many thanks

Tom
2022-9-7
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DJI Stephen
DJI team
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Hello there Tom. I am sorry for the trouble this has caused and thank you for reaching out.  Since we are having this issue with one of your DJI RC. I would recommend for your to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help you and give out the best resolution for this issue. Again, I am sorry and thank you.
2022-9-7
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Bashy
Captain
Flight distance : 2354357 ft
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United Kingdom
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it turns on the exact same way that the drone does, if that does not work then you need to contact support to get it resolved, failing that, can you not take it back to the place of purchase and get it exchanged?
2022-9-8
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