Hi all, Last week, when I was using my camera without any action its switched off.
Then, when I tryed to restart it doesnt work. The screen was fully black and I couldnt change the screen.
Some days after I could restart but I am in this screen and the touch screen doesnt work.

Someone can help me? Exists a mode with the botons to restart the camera ??

Thank you

Hello there JEILIN. I am sorry for the trouble this has caused and thank you for reaching out. Since we are having this issue with your new DJI Osmo Action. It would be best to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do our best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

DJI Stephen Posted at 9-9 19:23
Hello there JEILIN. I am sorry for the trouble this has caused and thank you for reaching out. Since we are having this issue with your new DJI Osmo Action. It would be best to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do our best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

Hello, but the problem is because of the software or something similar ?
The camera was working very good.

Thank you

Optios are"

If in a return period return
If you are wanting t get wit the repair center for the fix
or located FW99. and the  debug file, the  topic on how to  try out to see if fix is up to you
site needs to evaluate the camera before offering any hep at all. as you see.

JEILIN Posted at 9-10 02:56
Hello, but the problem is because of the software or something similar ?
The camera was working very good.

Hi there JEILIN. Thank you for the reply and for this given information. I will forward these information to the designated DJI Department for attention as well. Thank you.

DJI has recovery software, No?

Fishycomics Posted at 9-11 05:24
DJI has recovery software, No?

I didnt try. Could yo give me more info about this recovering software?
This could be a good option!

Fishycomics Posted at 9-10 03:24
Optios are"

If in a return period return

Where is this Bug ?