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DJI Terra max number of bound devices
158 6 9-9 09:32
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aebrilievi
lvl.4
Italy
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From today Terra reports this message (Max number of bound device reached), and I cannot use the pro functions; the license expires  January 2023, but is already connected to another device (!). Has anyone else had this problem?
Thanks
9-9 09:32
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BrettUAV_OES
lvl.1

Australia
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Yes, I have this exact problem right now. Also saying my license expires Jan 2023. Anyone from DJI with a solution, please respond.
11-25 03:16
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LV_Forestry
First Officer
Flight distance : 4149278 ft
Latvia
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BrettUAV_OES Posted at 11-25 03:16
Yes, I have this exact problem right now. Also saying my license expires Jan 2023. Anyone from DJI with a solution, please respond.

Are you on the computer that was used to activate the license? If the answer is no, then it is normal.
11-25 03:22
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BrettUAV_OES
lvl.1

Australia
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LV_Forestry Posted at 11-25 03:22
Are you on the computer that was used to activate the license? If the answer is no, then it is normal.

Yes, I am on the computer that activated the license. It states there is license remaining until Jan 2023.
11-25 22:37
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LV_Forestry
First Officer
Flight distance : 4149278 ft
Latvia
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BrettUAV_OES Posted at 11-25 22:37
Yes, I am on the computer that activated the license. It states there is license remaining until Jan 2023.

Then you best option is to contact the DJI dealer where you bought the equipement, or contact DJI support. https://www.dji.com/support
11-26 01:50
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aebrilievi
lvl.4
Italy
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The support service solved my problem very quickly.
yesterday 08:20
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LV_Forestry
First Officer
Flight distance : 4149278 ft
Latvia
Offline

aebrilievi Posted at 11-30 08:20
The support service solved my problem very quickly.

Good news. The support is usualy very good for such problem.
yesterday 10:46
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