djiuser_mXBzjdlD7t3F
lvl.1
Flight distance : 596424 ft
Indonesia
Offline
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DJI Mindy Posted at 9-23 20:11
Hi there, thanks for your patience. According to the data analysis you sent back, it is currently judged that the poor reception signal of the image transmission between the remote control and the aircraft leads to the disconnection, the amount of environmental interference is large, and the transmission and reception strength of the image transmission module is not good. It is recommended that you test it again in an open environment. If the issue still exists, you may need to send it back for testing. http://www.dji.com/support
I have try to check and test in open Environment, the issue still exist, how to send the product?
One more question, have you check the log entirely?, deeply check?
what mean/happens for the log with notice exception log that i have sent to you 1st time?
Please help to analyze more deeply, really i think the issue come from new firmware, due to i found it since i have upgrade.. |
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