I'm unable to pair the avata with goggles 2. The iphone is connected via the standard usb-c - lightning cable. The avata battery just flashes red, green, blue. It won't pair via the iphone or pressing the pair inside the goggles. I'm unable to update firmware if the avata doesn't pair with the goggles, right? I did update the motion controller to the latest firmware via the dji assistant 2 app. What am I missing?

Having same issues...came across your post after searching for a few days for an answer... thought I was messing up

Hello there david910. I am sorry for the trouble this has caused and thank you for reaching out. May we please know if you are receiving any error message on the DJI Fly application and kindly please post a short sample video showing the issue for us to be able to see and can assist. Thank you.

Same issues.  The updates threw some errors but seem to have worked.  Goggles v2 don’t want to link with the new avata.  Goggles keep on beeping.  Goggles are version 1.0.3

DJI Stephen Posted at 9-14 20:52
Hello there david910. I am sorry for the trouble this has caused and thank you for reaching out. May we please know if you are receiving any error message on the DJI Fly application and kindly please post a short sample video showing the issue for us to be able to see and can assist. Thank you.

The only message is "unable to connect to aircraft" while attempting to pair the avata to the googles. I've read it may be a firmware issue, but how do I upgrade the goggles or avata firmware without being to connect via the DJI fly app? I was able to update the motion controller firmware via the dji assistant 2 via PC (but not the avata or goggles)

"

A little more detail

Fpv 1.0.3
Rc 2.00.02
Goggles v2 1.0.3

New avata unable to link.  Goggles keep beeping (after you put them in link mode).  Avata front light goes blinking blue red green.  Unable to upgrade the avata since it requires linking.  Any suggestions?

If you are using the dji fpv v2 goggles make sure that your goggles are set up for the Avata and not another system.  First go to the settings screen, then the "ABOUT" tab and then the very last option is "SWITCH AIRCRAFT MODEL" and make sure "DJI Avata" is selected.  

That was it.  Thank you.

I'm using the new DJI Goggles 2 (firmware 00.06.19.04) and still unable to pair DJI Goggles 2 to the avata. Thoughts on why? Can I update the DJI Goggles 2 firmware and avata firmware via DJI assistant 2 (DJI FPV Series)?

david910 Posted at 9-16 06:53
I'm using the new DJI Goggles 2 (firmware 00.06.19.04) and still unable to pair DJI Goggles 2 to the avata. Thoughts on why? Can I update the DJI Goggles 2 firmware and avata firmware via DJI assistant 2 (DJI FPV Series)?

Of course, use the DJI Assitant 2 (consumer drones)...

frankymusik Posted at 9-16 07:20
Of course, use the DJI Assitant 2 (consumer drones)...

I updated the avata to the latest firmware, but still will not pair with dji googles 2. I'm unable to view the google via the DJI assistant 2 (dji fpv series). Is this the right assistant? I've downloaded the firmware on my iphone, but until the goggles and avata pair, it won't let me install the goggles firmware. What am I doing wrong?

Same problem. Brand new Avata. Goggles are found but fly doesn’t see my aircraft.

david910 Posted at 9-16 07:50
I updated the avata to the latest firmware, but still will not pair with dji googles 2. I'm unable to view the google via the DJI assistant 2 (dji fpv series). Is this the right assistant? I've downloaded the firmware on my iphone, but until the goggles and avata pair, it won't let me install the goggles firmware. What am I doing wrong?

... as I said above:

DJI Assistant 2 (Consumer Drones Series)

not that for FPV !!!

frankymusik Posted at 9-16 23:51
... as I said above:

DJI Assistant 2 (Consumer Drones Series)

Got it. So how do i update firmware for dji goggles 2 (if the fly app won't detect the avata) which I assume is due to the firmware?

I updated the firmware in the DJI Assistant 2 (Consumer) app. Open app, connect goggles to computer, download the update. It stalls on the "Transmission" part of the installation; restarted the process and it completed the update.

However, I still have the same problem, the drone won't pair with the goggles as Majestic described above. This is getting frustrating.

david910 Posted at 9-17 05:24
Got it. So how do i update firmware for dji goggles 2 (if the fly app won't detect the avata) which I assume is due to the firmware?

... witch version of the fly app...?

I didn't have any problem...

frankymusik Posted at 9-17 12:07
... witch version of the fly app...?

I didn't have any problem...

DJI Fly v1.7.4 (673). Is there a more recent version? I even deleted and re-installed it twice.

Same problem.  Can connect new goggles 2 with DJI Fly iphone app but it cannot find Avata.  Strangely the DJI Assistant 2 (Consumer Drone Version) on my PC and connected through a USB cord does not detect the goggles at all.  Checked that power is on to the drone? - YES!  Check that the goggles are setup for Avata? - YES!  What next?

So, still unable to pair. Going to have to return this avata unit. It shouldn't be this hard. Everything is now updated to the latest firmware, but it just won't pair. No matter how many times i re-seat and reboot the avata to pairing mode. It flashes yellow to show it's in pairing mode.

Same problem here. I updated the firmware on my Avata using "dji Assistant 2 (Consumer Drone Series)", followed the same process of switching on Avata, Goggles 2 (already connect to iPhone with DJI Fly App), still Goggles 2 wont connect to Avata. Keeps giving the same error "Unable to connect to AirCraft".
Do you think there is a solution, or I should return this?

Don't forget to do a long press on the Avata battery (when there is the yellow light blinking fast) and press the sync button to pair both (as explained in DJI Avata support -  linking video), after pairing goggles with I Fly app. Same for the motion controller. That worked for me.

Everything works fine you need to be a little patient... and follow the steps as in the instructuon.

fans3a0e8f88 Posted at 9-28 14:14
Same problem.  Can connect new goggles 2 with DJI Fly iphone app but it cannot find Avata.  Strangely the DJI Assistant 2 (Consumer Drone Version) on my PC and connected through a USB cord does not detect the goggles at all.  Checked that power is on to the drone? - YES!  Check that the goggles are setup for Avata? - YES!  What next?

Hi. I have same problem. Did you solve it?.

Dis you solve jt? How? I just bought the Avata and J am having the same issue.

Hi. I have same problem. Did you solve it?.

Had the same issue.  Solved by 1st powering off and unplugging everything.  Put a freshly charged battery in the Avata & put it in bind mode.  Powered motion controller 2 on & put in bind mode.  They linked.  Then did same for goggles.  Plugged phone into DJI app.  Activated then updated firmware.

I sent my Avatar off for a repair recently & upon receiving it back also had this issue. But it can be easily fixed, after you turn everything on & connect your phone via the cable and all the lights are flashing, press & HOLD the power button on the Avatar for 4 seconds then it should pair automatically. It worked for me anyway, let me know how you got on.

DJI Stephen Posted at 2022-9-14 20:52
Hello there david910. I am sorry for the trouble this has caused and thank you for reaching out. May we please know if you are receiving any error message on the DJI Fly application and kindly please post a short sample video showing the issue for us to be able to see and can assist. Thank you.

The aircraft is not going into pairing mode. While the drone is on, you can hard press the button for 3 to 4 seconds, but nothing happens.

djiuser_LF0TVnH6B4A7 Posted at 3-7 11:42
The aircraft is not going into pairing mode. While the drone is on, you can hard press the button for 3 to 4 seconds, but nothing happens.

Hi, there
Thanks for your question.
Could you please tell us which model device of aircraft are you using?
We will check it further for you.