karstenul
lvl.4
Flight distance : 810751 ft
Germany
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DJI Paladin Posted at 9-27 22:18
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please provide us some sample footage or images on both units for us to further check it here on our end? In addition, please connect your DJI Mini 3 Pro to the DJI Assistant 2 software on your computer, and kindly please update/refresh the firmware also, remove the SD card and perform the gimbal calibration then check if the issue persits. Please keep us posted. Thank you.
Hi Paladin, thanks for your answer. The latest Firmware is installed and I performed a gimbal calibration too. Unfortunately the issue persists. I will try to take a photo with the same settings in the same position with the Mini 2 and the Mini 3. I think, better then photos are screen recordings. There you can see, that the camera comes up from 90 degrees down to 0 degrees at the Mini 3 but not at the Mini 2. I bet, you can perform that test as well with the same result. |
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