Walk with Fear
lvl.1
Germany
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DJI Stephen Posted at 9-22 00:41
Hello there Walk with Fear. Thank you for reaching out and for giving out these information and for posting this links as well. May we please know what is the model of the mobile device that you are using please and kindly please try to uninstall and reinstall the DJI Mimo ( https://www.dji.com/downloads/djiapp/dji-mimo ) application for us to be able to isolate the said issue and kindly please save all of your important information before uninstalling the DJI Mimo application on your mobile device for you not to loose your files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.
Hi, sorry for the late reply. Unfortunately, that did not help either . It remains so crackly
What I noticed is that "high quality" only go in 4k30fps. On 4k60fps only battery save mode.
I have a Xiaomi Redmi 10 Pro. I also tested it with the Samsung Galaxy 10 and the result was the same.
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