Very slow crash of my Mini 2 into a rock - dropped into fresh water - retrieved it in less than one minute. No visible damage.
Placed drone and battery in rice overnight.
Seems to power up - getting initial beeping sound but no movement in propellers during startup
Camera and gimble seem to be working fine
Video is recorded/saves/exportable
Battery seems fine but have tried brand new battery as well
Getting error code 30210.
I'm in Thailand but purchased via Amazon.com - November 2021 (shipped to Japan - as I used to live there) I have record of the purchase via the Amazon receipt.
Wondering a couple of things...
- What might I be able to try to see if I can repair it?
- Where do I call/email to see if it's under warranty?
- I've noticed "parts" available on Lazada (Thailand's version of Amazon). Is it possible to purchase a new mother board and for me to take it apart and make the swap?
Hi, there. We are greatly sorry to hear about that. For this situation, you are advised to contact our team via support@dji.com to create a case and send it back for further testing.