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DJI spark video feed dropping out and colours keep changing
364 3 9-25 00:31
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djiuser_dgEvBnQqe49q
lvl.1

United Kingdom
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Hi, I have just bought a second hand Spark and the camera is terrible. The feed cuts out all the time. It keeps going into black and white and then lots of colours come across the image. I am told the drone was used correctly by the previous owner but cannot know for sure. Is this an issue with the camera or something else

I have the latest uodate on it and have tried changing the settings in manual and auto including whitebalance but nothing has improved it.
9-25 00:31
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, we are sorry to know about this. Could you please provide us with a video or screenshot to better check this issue? You can upload the video to Google Drive or Dropbox and then send us the link here.
9-25 02:05
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djiuser_dgEvBnQqe49q
lvl.1

United Kingdom
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https://drive.google.com/drive/folders/1mUw6QPmsM7ldZ1-wXMmkwg5vxjV6stu7

Here is the link to my google drive
Also I have added a photo below

Thanks
thumb_6768f6d5c367bade_1664088098000.jpg
9-25 02:50
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_dgEvBnQqe49q Posted at 9-25 02:50
https://drive.google.com/drive/folders/1mUw6QPmsM7ldZ1-wXMmkwg5vxjV6stu7

Here is the link to my google drive

Thank you for your information. May we know if you tried to format or change to other SD cards to see if it works? Besides, you may try to perform flights in other environments to see if it works. Thank you.
9-27 02:30
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