I'm using a new DJI Mini 3 Pro drone
right from the start  i don't have a straight horizon the right side is higher then the left side
and some times when i start up the aircaft it a bit of a strange noise dissapears after a second
is there something wrong with the gimbal (it works well accept hte levelling of the horizon)
i calibrated the gimbal ,the aircraft and the RC controller but the problem remains
how to fix it (it looks bad special in the video's )

Maybe try calibrating the IMU of the drone ?

Hello there Zwolsefoto. Thank you for reaching out and for giving out these information. May we please know before having this issue did your DJI Mini 3 Pro had a hard landing or a crash before for us to be able to isolate the issue? Thank you.

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please try to connect your drone to the DJI Assistant 2 software and please update/refresh the firmware to see if the issue persists? In addition, you may try to reset the gimbal settings under your Advance Gimbal settings then calibrate again the gimbal then check if the issue persists. Please keep us posted. Thank you.

https://www.dji.com/downloads/so ... sumer-drones-series

I am on my 4th Mini 3 due to gimbal issues. 2 of them had a buzzing noise at startup. If that is what yours has, return it for another or send it to DJI for repair.

DJI Paladin Posted at 9-25 19:24
Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please try to connect your drone to the DJI Assistant 2 software and please update/refresh the firmware to see if the issue persists? In addition, you may try to reset the gimbal settings under your Advance Gimbal settings then calibrate again the gimbal then check if the issue persists. Please keep us posted. Thank you.

https://www.dji.com/downloads/softwares/dji-assistant-2-consumer-drones-series

I tried everything calibrating everything
the only way to keep the horizon straight is manually set it but when I started up the next time I have to
do this again
very annoying
With friendly regards

PAROINA Posted at 9-25 20:19
I am on my 4th Mini 3 due to gimbal issues. 2 of them had a buzzing noise at startup. If that is what yours has, return it for another or send it to DJI for repair.

That's the same here
but the buzzing noise is n't everytime
So I think there is something wrong with the gimbal
with friendly regards

DJI Stephen Posted at 9-25 18:50
Hello there Zwolsefoto. Thank you for reaching out and for giving out these information. May we please know before having this issue did your DJI Mini 3 Pro had a hard landing or a crash before for us to be able to isolate the issue? Thank you.

No
Nothing it was from the beginning the issue  
With friendly regards

Zwolsefoto Posted at 9-26 00:12
No
Nothing it was from the beginning the issue  
With friendly regards

Hi there Zwolsefoto. Thank you for the reply and for this additional information. Since we are having this issue with your DJI Mini 3 Pro. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do our best to help and give out the best resolution for this issue. Again I am sorry and thank you.

Well contacted DJI support and the only thing they could do is send it in for repair and that means that I will at least won't have a drone
for my work and I use it almost every day
Warrenty goes through the reseller and that means that I will mis the drone for two weeks
not a service with I'm use to due to the warranty

Zwolsefoto Posted at 2022-9-26 00:08
I tried everything calibrating everything
the only way to keep the horizon straight is manually set it but when I started up the next time I have to
do this again

https://youtu.be/rn4fOXYMIT4

djiuser_YC0dKNR69MZ3 Posted at 5-31 09:03
https://youtu.be/rn4fOXYMIT4

Thanks for sharing this

Zwolsefoto Posted at 2022-9-26 07:32
Well contacted DJI support and the only thing they could do is send it in for repair and that means that I will at least won't have a drone
for my work and I use it almost every day
Warrenty goes through the reseller and that means that I will mis the drone for two weeks

When you calibrated the gimbal was the drone on a LEVEL surface?

djiuser_WnOBeKL1zcOm Posted at 11-24 10:35
When you calibrated the gimbal was the drone on a LEVEL surface?

yes
but was not the problem DJI has a great service and this was a common issue so they replaced the drone
Problem solved

Zwolsefoto Posted at 11-25 10:53
yes
but was not the problem DJI has a great service and this was a common issue so they replaced the drone
Problem solved

We're glad you already got a replacement. You can always reach out to us if you need further assistance. Thank you for your great support.