So I drop 500$ on my s6 phone, and 800$ on mavic mini ,  says it runs android 6, so compatable with software , but NO LONGER in the approved device list.

however last week it was working, untill update everything worked fine.

today i connected and got drone up in the air, in mid flight controller disconnected , and controller doesnt pair to phone since.
I read troubleshooting and it turns out my phone is out of date? THIS WEEK!???

so I am soo piZZed off with these companies, im not going to bother to reach to tech support since i know they will make me jump through 50 hoops with no resolve.

I THINK IT IS UNFAIR THAT ONE SINGLE UPDATE CAN THROW MY SH*T OFFLINE , AND NOW I NEED TO SPEND ANOTHER 500$ FOR NEW PHONE???
THAT IS BS... WHY ARE COMPANIES ALLOWED TO DO THIS???

MY QUESTION IS WHY HASNT ANYONE LAUNCHED A CLASS ACTION LAWSUIT VS THESE B*STRDS??? IF THEY MAKE MY DRONE NO LONGER COMPATABLE WITH MY DEVICE THAT ONCE WORKED, THEY SHOULD HAVE TO PROVIDE NEW DEVICE???

UNFORTUNATELY IM NOT RICH ENOUGH TO HAVE MY RIGHTS PROTECTED.. SO I HOPE SOMEONE WITH $$ READS THIS AND GETS SOME IDEAS TO KNOCK SOME SENSE IN TO THESE C0N ARTISTS.

THANKS!

We're truly sorry for any inconvenience this has caused. May we confirm the error(s) you had when using the DJI Fly App on your S6 phone? Also, have you tried to download the APK file from our official website's download center to see if this helps fix the issues? We're here to help. Thank you in advance.

DJI Diana Posted at 9-26 15:07
We're truly sorry for any inconvenience this has caused. May we confirm the error(s) you had when using the DJI Fly App on your S6 phone? Also, have you tried to download the APK file from our official website's download center to see if this helps fix the issues? We're here to help. Thank you in advance.

SEE WHAT IS THE POINT OF USING TECH SUPPORT , THEY DONT EVEN LISTEN, THE FIRST THING I SAID WAS ITS FROM MOST RECENT UPDATE.

HONESTLY, THIS LEVEL OF STUPIDITY SHOULD BE ILLEGAL.

dsafdaadsdsa Posted at 10-3 09:48
SEE WHAT IS THE POINT OF USING TECH SUPPORT , THEY DONT EVEN LISTEN, THE FIRST THING I SAID WAS ITS FROM MOST RECENT UPDATE.

HONESTLY, THIS LEVEL OF STUPIDITY SHOULD BE ILLEGAL.

We're truly sorry if you feel that way. We just wanted to isolate the issues you referred to. We're here to help you with that. Thank you in advance for your patience and understanding.

YOU ARE TRULY SORRY, HOW TRULY SORRY ARE YOU , PLEASE EXPRESS THAT IN A DOLLAR AMOUNT,  WHAT 0$? COS YOU ARE NOT TRULY SORRY? AND WHAT YOU REALLY MEAN IS I CAN GO F MYSELF? WHY DONT YOU JUST SAY THAT, AT LEAST THEN YOU ARE KEEPING IT REAL, WHICH IS THE POLITE THING TO DO.

AGAIN AS I STATED IN THE FIRST SENTENCE, CONTROLLER WONT PAIR TO PHONE, THERE IS NO ERROR, NO CONNECTION, NOTHING.

DO NOT THANK ME , I AM NOT PAITENT, I AM SLAPPING YOU WITH A FISH RIGHT NOW, I WISH I COULD SUE YOU IN TO THE GROUND.

MAYBE NEXT TIME INSTEAD OF BUYING A DJI PRODUCT I WILL GIVE MY $ TO INDIAN TELEMARKETERS, THEN I WILL GET MORE VALUE FOR MY $.

ohhoh ohh.. all in capital

HEY NP JONNY, I GOT A F U FOR YOU RIGHT HERE, COME GET IT, IN FACT I WILL GO TO YOU, HOW BOUT THIS, DJI BASICALLY BRICKED MY DRONE, IF THEY ARE DOING THIS THAN OBVIOUSLY IT IS LEGAL FOR THEM TO DO TO MY PROPERTY. SINCE THAT IS THE CASE IF THIS PROBLEM IS NOT RESOLVED WITHIN 30 DAYS I WILL SPEND MY NEXT 2K TO HIRE A TEAM TO CREATE AN UPDATE THAT WILL BRICK ALL DJI DRONES.

YOU ARE TRULY SORRY, HOW TRULY SORRY ARE YOU , PLEASE EXPRESS THAT IN A DOLLAR AMOUNT,  WHAT 0$? COS YOU ARE NOT TRULY SORRY? AND WHAT YOU REALLY MEAN IS I CAN GO F MYSELF? WHY DONT YOU JUST SAY THAT, AT LEAST THEN YOU ARE KEEPING IT REAL, WHICH IS THE POLITE THING TO DO.

AGAIN AS I STATED IN THE FIRST SENTENCE, CONTROLLER WONT PAIR TO PHONE, THERE IS NO ERROR, NO CONNECTION, NOTHING.

DO NOT THANK ME , I AM NOT PAITENT, I AM SLAPPING YOU WITH A FISH RIGHT NOW, I WISH I COULD SUE YOU IN TO THE GROUND.

MAYBE NEXT TIME INSTEAD OF BUYING A DJI PRODUCT I WILL GIVE MY $ TO INDIAN TELEMARKETERS, THEN I WILL GET MORE VALUE FOR MY $.

dsafdaadsdsa Posted at 10-4 05:09
YOU ARE TRULY SORRY, HOW TRULY SORRY ARE YOU , PLEASE EXPRESS THAT IN A DOLLAR AMOUNT,  WHAT 0$? COS YOU ARE NOT TRULY SORRY? AND WHAT YOU REALLY MEAN IS I CAN GO F MYSELF? WHY DONT YOU JUST SAY THAT, AT LEAST THEN YOU ARE KEEPING IT REAL, WHICH IS THE POLITE THING TO DO.

AGAIN AS I STATED IN THE FIRST SENTENCE, CONTROLLER WONT PAIR TO PHONE, THERE IS NO ERROR, NO CONNECTION, NOTHING.

Hello, there. We sincerely apologize for your inconvenience. To better resolve your issue, did you test it with other mobile devices?  We knew that your issue appeared after you updated some things. May we know what did you update, from which version to which version? When it comes to "CONTROLLER WON'T PAIR TO PHONE",  may we know whether the controller can respond to your phone when plug in with cable?  

Indian scammers lol! You must watch scammer payback

SupBro Posted at 10-9 19:30
Indian scammers lol! You must watch scammer payback

Please note that we have replied to your other post. You may have a check. Thank you.

IT DISGUSTS ME IM RECIPIENT OF A INSTRUMENT UNUSEABLE DUE TO SYNC SITE

DJI Thor Posted at 10-9 23:35
Please note that we have replied to your other post. You may have a check. Thank you.

Where my CHECK!!

djiuser_FEy2Qkia0Kid Posted at 10-14 19:51
IT DISGUSTS ME IM RECIPIENT OF A INSTRUMENT UNUSEABLE DUE TO SYNC SITE

We are sorry if you encountered any trouble, could you please tell us more details about your case? We will try to help.