djiuser_NKYswuomq2f6
lvl.2
United States
Offline
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While on holiday, I accidentally crashed my Mavic 3. The damages were minimal and the drone is fully operational. I checked every sensor to be performing correctly and I have been flying the drone for the last 3 months without any issues.
Now that I am back, I thought about sending it in for repair since I have Care Refresh (2 years). However, I soon discovered that:
1. Even with a 2 year Care Refresh plan, we still have to pay for repairs.
2. If your product has not used replacement service and discount repair service during the term of validity, an additional 1-year extended warranty service will be provided for your product after the current DJI Care Refresh expires.
It seems to me that it makes no sense to send in my drone for repair if it only sustained minor cosmetic damages (e.g. scratch on the body with no sensors impacted).
Since I do not plan to sell my drone anytime in the future, these cosmetic damages really have no impact on me.
I don't see any advantages to send my drone in anymore. Does anyone have a good reason on why I should still send it in for repair?
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