DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, there. Sorry for your inconvenience. Please try to follow the troubleshooting steps below:
1. Connect a charger to the USB-C port on the receiver or transmitter to charge the DJI Mic to check if it charges.
2. Check whether the battery level LEDs are normal when the charging case is charging a device.
3. If the above troubleshooting results indicate no issues, Please check whether the appearance of the metal contact where the device is placed is abnormal. If the area is obviously dirty, you may try to wipe the contact with an isopropyl alcohol pad and dry it, then try again. If a transmitter cannot be charged, perform cross-testing on the contacts to see if there is any error.
4. Check whether the device’s firmware is the latest version. If not, please update it to the latest version and try again. |
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