Samsung Galaxy A51 issues with DJI GO 4 App :


After WEEKS / a month or so, I finally discovered the reason my phone refused to work with the latest go 4 app!
One         MUST have location enabled (which is in the drop down menu of         items on phone, such as wifi, mobile etc), or else the app         simply keeps referring to settings - and doesn't work beyond         that!  So despite my enabling all access in settings, the phone         doesn't automatically turn on location!  It sounds simple in         hindsight, and I ALWAYS enable location when I'm out flying, but         at home - I sometimes didn't.

Hello there. Thank you for reaching out and for giving out these information with us. Kindly please try using a different recommended mobile device and download the DJI Go 4 ( https://www.dji.com/downloads/djiapp/dji-go-4 ) application for us to be able to isolate the issue. After checking the mobile device ( Samsung Galaxy A51 ) that you are using on the DJI Go 4 application. I am sorry to say that the mobile device is not yet recommended for the DJI application. DJI suggests using a recommended mobile device for the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy A51 will be able to work on the DJI Go 4 application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Go 4 application ( https://www.dji.com/downloads/djiapp/dji-go-4 ). Support for additional devices available as testing and development continues. Thank you.

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