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Goggles 2 design issues
498 15 9-29 05:19
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KnNLmS
First Officer
Flight distance : 72323 ft
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Turkey
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Hi,

I have both problem with Goggles 2. Please comment if you do have same on you.


9-29 05:19
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Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
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Interesting perspective.
9-29 10:44
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Bob Brown
Captain
Flight distance : 4209662 ft
United States
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I posted on this a while back after first use. The nose-bridge pressure sucks!
I am hopeful that in the next few months they will do something to fix it.
9-29 11:03
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DJI Stephen
Super Moderator
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Hello there KnNLmS. I am sorry for the trouble this has caused and thank you for reaching out. As per checking here, it shows that we do not have a different size for this specific part of the DJI Goggles 2 on our DJI Online store. In addition this matter has been forwarded to the designated DJI Department for attention. Thank you.
9-29 19:10
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CutAussie
lvl.4
Flight distance : 336657 ft
Australia
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I found two issues with my Goggles 2
To see the bottom of the screen with status data I need to goggles a bit lower but then that partly blocks my nose.
Fix, I used a Dremel Tool with a Sanding Tool Bit to grind out a small amount of the hard rubber the bridges my nose.
Much better position and fit now
9-29 23:38
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KnNLmS
First Officer
Flight distance : 72323 ft
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Turkey
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CutAussie Posted at 9-29 23:38
I found two issues with my Goggles 2
To see the bottom of the screen with status data I need to goggles a bit lower but then that partly blocks my nose.
Fix, I used a Dremel Tool with a Sanding Tool Bit to grind out a small amount of the hard rubber the bridges my nose.

DJI made very good job with Goggles 2 in general. Lightweight, high nit value, better antenna fitting etc.

But the ergonomic design for human face, there should be some work on it.

What you did, seems a solution but i believe DJI should work on that foam padding for better fit.
9-29 23:44
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OnePixel
lvl.4
Flight distance : 27979 ft
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Italy
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The same for me.
The cushion was poorly designed and the optics blur on the sides, very bad experience.
9-30 00:34
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DJI Natalia
Administrator

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Dear all, thank you for your feedback.
We will forward your feedback to the relevant team and see how we can do better.
If there is anything else that we can help with, please let us know.  
Thank you for your support.
9-30 01:36
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guidodg
lvl.3
Flight distance : 149757 ft
South Africa
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yup, the fit is truly horrific for the majority of users...pushes down on the bridge of the nose so u cannot breathe properly and the bottom outer edges of the screen are out of focus if you want the centre of the screen to be in focus.

not to mention the idiotic placement of the USB SD card port which requires tiny alien finger to open
9-30 02:53
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guidodg
lvl.3
Flight distance : 149757 ft
South Africa
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Ok, I just could not take it anymore and decided to modify the foam gasket on the Goggles 2....does not look pretty but it is so much more comfortable and I can finally breathe through my nose when wearing them. The bottom edges are a little bit more in focus now...a little more tweaking is needed but I will get there



9-30 04:10
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brunoaduarte
lvl.3
Flight distance : 284790 ft
Brazil
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Horrible design, everyone complains about this issue.
They are made for this kind of face


10-3 21:56
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OnePixel
lvl.4
Flight distance : 27979 ft
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Italy
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guidodg Posted at 9-30 04:10
Ok, I just could not take it anymore and decided to modify the foam gasket on the Goggles 2....does not look pretty but it is so much more comfortable and I can finally breathe through my nose when wearing them. The bottom edges are a little bit more in focus now...a little more tweaking is needed but I will get there

[view_image]

Hello and thank you for your idea. I would also like to try to insert small pieces of adhesive Foam. It would be nice for DJI to do a new Foam Padding as soon as possible.

Thank you
10-3 22:22
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Bob Brown
Captain
Flight distance : 4209662 ft
United States
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I cut mine up also... such a poor design. Perhaps they need to have the devs that designed this POS wear the nose torture devices for several hours and see how they like it.  They have LOTS of examples of VR headsets and even the Goggles V1 and V2.. why in the name of stupid flat faced people would they allow this? So horrible I am considering selling off the Goggles 2 and buying a V2 set insetad. These things super suck. C'mon DJI.. Don't just stand there looking stupid; DO SOMETHING.
10-4 06:26
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Bob Brown
Captain
Flight distance : 4209662 ft
United States
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DJI Natalia Posted at 9-30 01:36
Dear all, thank you for your feedback.
We will forward your feedback to the relevant team and see how we can do better.
If there is anything else that we can help with, please let us know.  

What did they say when you told them? They working on something? They have a solution yet? I spend all this $$$ on a freaking cutting edge product and it has wearable painful issues in the design... I expect a free fix ASAP.  Would like an update, not a generic cookie-cutter BS response. Pretty please.

Perhaps, make them all wear the things until they have a solution... betting the fix will come much faster.


Note: I also heard a rumor that Russia is using the DJI Goggles 2 to "convince" unwilling Russians to join the Russian army. ;)
10-4 06:34
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Mat8861
Second Officer
Flight distance : 169400 ft
Turkey
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DJI Natalia Posted at 9-30 01:36
Dear all, thank you for your feedback.
We will forward your feedback to the relevant team and see how we can do better.
If there is anything else that we can help with, please let us know.  

Hi Dji Natalia, thanks for taking care of the problem,  please note that this issue as been reported since  the goggles 2 have been on the market (even before from some youtube reviewer). Unfortunately nothing has been done by DJI support team. We would like DJI, to issue a solution for it. Thanks for understanding
10-4 06:49
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DJI Natalia
Administrator

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Mat8861 Posted at 10-4 06:49
Hi Dji Natalia, thanks for taking care of the problem,  please note that this issue as been reported since  the goggles 2 have been on the market (even before from some youtube reviewer). Unfortunately nothing has been done by DJI support team. We would like DJI, to issue a solution for it. Thanks for understanding

Hi, there. Thanks for the reply. We have forwarded feedback to the relevant team already. We deeply hope you can understand that the user has different facial features with this part. And we will also see how we can do better to bring a better experience to every customer in the future.
10-4 20:18
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