Error 30064 after upgrading via DJI Assitant 2!
936 9 2022-9-29
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hpstr
lvl.1
United States
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Hey guys I bought my drone 24h ago, Mavic Pro 3 Mini only flew once for 20 minutes and then I updated via DJI Assitant 2 and now I get "Unable to take off" error 30064
I see in other threads there's a beta firmware, could you please send to me? My dji fly account is: lksgriep@gmail.com  

I only have another 24h hour to activate DJI Care but I don't wanna activate with this error I might just return it to the shop and get a new one. But if the beta firmware fixes it then I will buy in the next 24h.


Please I have a job tomorrow I need the drone. Thanks
2022-9-29
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DJI Stephen
DJI team
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Hello there hpstr. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please send me your DJI email account through PM for us to be able to assist you further on this matter? Thank you.
2022-9-29
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hpstr
lvl.1
United States
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I just sent thank you
2022-9-29
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fans80c59755
New
Flight distance : 397 ft
France
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DJI Stephen Posted at 9-29 22:05
Hello there hpstr. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please send me your DJI email account through PM for us to be able to assist you further on this matter? Thank you.

Bonjour
Même problème avec mini 3 pro acheté il y a une semaine
2022-9-30
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hpstr
lvl.1
United States
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I still haven't received anything..
2022-9-30
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DJI Stephen
DJI team
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fans80c59755 Posted at 9-30 06:49
Bonjour
Même problème avec mini 3 pro acheté il y a une semaine

Hi there. I am sorry for the trouble this has caused. I will forward this matter to the designated DJI department for us to be able to send your the firmware needed. Thank you.
2022-10-2
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djiuser_6B6EhmieoY5H
lvl.1
Flight distance : 113635 ft
Sweden
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Please send me the update aswell, martin@etecab.se
Same issue error 30064
2022-10-3
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djiuser_6B6EhmieoY5H
lvl.1
Flight distance : 113635 ft
Sweden
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Come On, just put the firmware out on public FFS... How hard can it be.
2022-10-3
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DJI Susan
Administrator
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djiuser_6B6EhmieoY5H Posted at 10-3 02:42
Please send me the update aswell, martin@etecab.se
Same issue error 30064

Hi, sorry for the belated reply, the firmware has been forwarded to your account. Please update the firmware and try again.
2022-10-8
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Murky3064
New
Australia
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I am encountering this issue also. Could I please be send the firmware fix also to scottwood3660@gmail.com
2022-10-9
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