B2T_Mattie
lvl.1
Flight distance : 640869 ft
United States
Offline
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Hey guys,
Hoping a more veteran pilot can help me out with an issue here.
2 of my 3 IFB's continue to detect a firmware update. So obviously being prompted I went to update but thats where nothing happens.
I just hit the "update" button on the phone, wait 5 seconds while it shows the circular loading icon, and it goes back to the update button appearing. No download, light change, nothing.
Ive tried 2 current gen phones and one tablet (all DJI supported) with all different combinatons of wifi/bluetooth on or off, charged fully, you name it. I can even go in and manually check my 2nd and 3rd battery firmware (prompting the firmware update that way) but same problem.
From the drone side of things everything is charged and frankly in perfect shape. No crashes, no sneaky water damage. The batteries are still so new they dont even have 20 cycles on them yet. Keep them at 75% when not in use, never in the hub, no extreme temps, etc. etc.
I know of what seems like the far more common "battery issue" of the past but this isnt it. These dang things arent even 90 days old! Dji Assistant is obviously not an option.
Anyway thanks in advance. Just out of ideas. Ive yet to reach out formally to Dji to see if they are willing to make it right, but I'd much prefer a DIY fix and a quick return to the air.
Nothing worse than being grounded by your own, very new, gear.
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