Ny Drone, DJI Care ?
446 1 2022-10-1
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P.Hansen
lvl.1
Flight distance : 1649491 ft
Denmark
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Jeg fik en ny drone tilsendt efter garanti reparation, hvordan får jeg nu ændret seri nr. på min DJI Care aftale
2022-10-1
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DJI Susan
Administrator
Online

Hi there, may we know if the drone was sent to our official repair center for service? If so, the DJI Care Refresh should already be transferred to the new drone. You may use the new serial number to check the record here https://service.dji.com/djicare/coverage
If the DJI Care Refresh is not transferred to the replacement drone, you can tell me the reference case number, I will check and assist with this.
If the drone was not replaced by DJI, you can send the replacement receipt, and the previous and new serial number to our support via email at djicare@dji.com for assistance.
2022-10-1
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