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Smart controller needs to be repaired?
384 3 10-3 03:35
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stevescleenz
lvl.1
Flight distance : 1673419 ft

United Kingdom
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Does anybody have a rough guess at what the cost would be to send my smart controller off to dji to be fixed, the left dial button isnt working (gimabal control) and want try and find out how much it will initially cost me to send off for a quote and return?
10-3 03:35
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DJI Wanda
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Hello, there. Sorry for your inconvenience. The official and final quotation will be sent to your inbox after you aircraft reach our repair center and has been examined. You may have a rough idea of the price through the link: https://repair.dji.com/repair/price-inquiry
10-3 03:46
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stevescleenz
lvl.1
Flight distance : 1673419 ft

United Kingdom
Offline

DJI Wanda Posted at 10-3 03:46
Hello, there. Sorry for your inconvenience. The official and final quotation will be sent to your inbox after you aircraft reach our repair center and has been examined. You may have a rough idea of the price through the link: https://repair.dji.com/repair/price-inquiry

Is there a fee for me to send it to DJI, and what if i dont want to go ahead with the repair, is there a fee to send it me back?
10-3 05:35
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DJI Susan
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stevescleenz Posted at 10-3 05:35
Is there a fee for me to send it to DJI, and what if i dont want to go ahead with the repair, is there a fee to send it me back?

If the Smart Controller is within the warranty period, we will cover the shipping to send the device in. If the device is beyond the warranty period, you may need to pay for the shipment.
If you would love to return the unit within the repair, we will cover the shipment sent back to you, both within or beyond the warranty period.
Hope this is informative for you.
10-3 23:05
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