Hi all, the official firmware for Mini 3 Pro has been released, which has solved this issue. Please update the firmware to v01.00.0400 directly. Apologize for the inconvenience caused. Thank you for your understanding and support.

Sorry to have gone through this. We'll see to it to relay your DJI account to the team for further assistance. Thanks again in advance for your patience.

DJI Diana Posted at 10-3 14:55
Sorry to have gone through this. We'll see to it to relay your DJI account to the team for further assistance. Thanks again in advance for your patience.

I am still in the same problem here error 30064. My  mini 3 pro encountered this error after firmware upgrade. It was working before flawlessly and now it's unable to take off. I am loosing potential clients in rendering my service. And I want to have at least a beta firmware so I can use it again. Thanks

DJI Diana Posted at 10-3 14:55
Sorry to have gone through this. We'll see to it to relay your DJI account to the team for further assistance. Thanks again in advance for your patience.

Hello Diana,

Thanks for your help, I have upgraded my aircraft firmware, and now i am able to fly it.
Note to Other folks:- Just update your account id(email id) in the forum and DJI is doing their best I can say.

Thanks,
EAGLE-i

keandes Posted at 10-3 16:49
I am still in the same problem here error 30064. My  mini 3 pro encountered this error after firmware upgrade. It was working before flawlessly and now it's unable to take off. I am loosing potential clients in rendering my service. And I want to have at least a beta firmware so I can use it again. Thanks

Hi there, I forwarded the firmware to your forum account, if it is your DJI account, please connect the drone and DJI Fly app and check for the update.
Please keep us updated.

EAGLE-i Posted at 10-3 18:47
Hello Diana,

Thanks for your help, I have upgraded my aircraft firmware, and not i am able to fly it.

Hi there, just to double confirm, the issue is solved and now you are able to fly the drone, right?
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

DJI Susan Posted at 10-3 20:02
Hi there, just to double confirm, the issue is solved and now you are able to fly the drone, right?
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

Yea, Susan thanks for the quick assistance, It's flying now post upgrade.
Looking forward for stable firmware version.
Yesterday I have downgraded RC version. Shall i upgrade to latest one?

Aircraft working version:- 1.00.0310(installed now)
Issue version was:- 1.00.0300

RC version latest available:- 01.01.0450
Current installed version:- 01.01.0300

Shall I update RC firmware to .0450 version ?

DJI Susan Posted at 10-3 20:00
Hi there, I forwarded the firmware to your forum account, if it is your DJI account, please connect the drone and DJI Fly app and check for the update.
Please keep us updated.

Thanks. Really  appreciate it. Will try the firmware later this evening and hope it will temporarily resolve my  worries on this drone. Will keep you updated.

Thanks

EAGLE-i Posted at 10-3 20:04
Yea, Susan thanks for the quick assistance, It's flying now post upgrade.
Looking forward for stable firmware version.
Yesterday I have downgraded RC version. Shall i upgrade to latest one?

Hi, yes, it is recommended to update the RC firmware as well, it optimizes some issues.

keandes Posted at 10-3 22:05
Thanks. Really  appreciate it. Will try the firmware later this evening and hope it will temporarily resolve my  worries on this drone. Will keep you updated.

Thanks

No problems. Please feel free to contact us when you need assistance, we are here.

Hi Susan m, I am also facing the error code 30064 My fly account is - mi.perlo@gmail.com Can you please help me out!!

DJI Susan Posted at 10-3 20:02
Hi there, just to double confirm, the issue is solved and now you are able to fly the drone, right?
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

I dont find version 01.00.0310 where did you find it ?

fansfef42612 Posted at 10-3 22:54
Hi Susan m, I am also facing the error code 30064 My fly account is -  Can you please help me out!!

Hi there, the firmware has been forwarded to your account, please connect the drone and app and check for the update.

Hi,

I’ve same bug with 30064 on my DJI mini 3 pro

Can u send the firmware plz ?
Romain.anastay@gmail.com

Thx u

Tambem estou com esse erro porque a dji nao tira do ar o dji assitente? Como proceder p solucionar?

Estou com o mesmo problema 2016radm@gmail.com

djiuser_XLdf66a4CqFB Posted at 10-4 09:50
Hi,

I’ve same bug with 30064 on my DJI mini 3 pro

Hello, there. Sorry for your inconvenience. We have forwarded your account to our teams. We will send the firmware to your account as soon as possible. Thanks for your understanding.

djiuser_KcmJZTupL6Hu Posted at 10-4 10:46
Estou com o mesmo problema 2016radm@gmail.com

Hello, there. Sorry for your inconvenience. We have forwarded your account to our teams. We will send the firmware to your account as soon as possible. Thanks for your understanding.

DJI Wanda Posted at 10-4 19:10
Hello, there. Sorry for your inconvenience. We have forwarded your account to our teams. We will send the firmware to your account as soon as possible. Thanks for your understanding.

Hello, thank you for your answer, can you tell me how soon I will have the update please?

Anastay Romain Posted at 10-4 22:44
Hello, thank you for your answer, can you tell me how soon I will have the update please?

We will send you the firmware this day during working hours. Thanks for your understanding.

Hi, i have the same problem with the Mini 3 pro the error 30064. Can you help me please?

My Dji account is isaaculises@hotmail.com

Thanks

Hi I have the Unable To Fly problem, code 30064 after updating the firmware on my Mini 3 Pro with YOUR software. Can you please send me the update so that I may fly the drone I paid for? My DJI user is   djiuser_j05iPNtWPVlV

Hi there, beta firmware has been forwarded to the accounts above, please connect the drone and app and check for the update.

i have the same problem with the Mini 3 pro the error 30064. Can you help me please? My Dji account is  goryna@mail.ru

I have the Same Problem 30064 with my new Mini 3PRO please send me the Beta
donat@ahle-online.de

Thanks Greetings from Warstein

Donat Posted at 10-6 10:10
I have the Same Problem 30064 with my new Mini 3PRO please send me the Beta
donat@ahle-online.de

Hi there. Sorry to know about this. We'll make sure to relay this to the team to further assist you in the matter. Thank you for your patience.

DJI Diana Posted at 10-6 15:13
Hi there. Sorry to know about this. We'll make sure to relay this to the team to further assist you in the matter. Thank you for your patience.

Thank you it works

Hi Susan
Please send it to volcomstone7@gmail.com as well. Thanks

Around The World Posted at 10-7 01:31
Hi Susan
Please send it to  as well. Thanks

Sorry for your inconvenience. We have passed your account to our teams.

Donat Posted at 10-6 21:15
Thank you it works

Glad to know that, Donat. As always, should you need to contact us for any reason, please do not hesitate to reach us. We're here to help. Thank you for choosing DJI.

Hi DJI! I'm still waiting for your help. My Dji account is  goryna@mail.ru

Hello
I have MINI 3 PRO RC with the 30064 error code.
Can you help me please?

My DJI account : madokamasuda@gmail.com

Thank you.

Goryna Posted at 10-7 17:12
Hi DJI! I'm still waiting for your help. My Dji account is

Hello, there. Sorry for your inconvenience. We have passed your DJI Account to our teams. We will send you the firmware as soon as possible. Thanks for your understanding.

djiuser_u7UHOJ8YRX8P Posted at 10-7 21:45
Hello
I have MINI 3 PRO RC with the 30064 error code.
Can you help me please?

Hello, there. Sorry for your inconvenience. We have passed your DJI Account to our teams. We will send you the firmware as soon as possible. Thanks for your understanding.

DJI Diana Posted at 10-3 14:55
Sorry to have gone through this. We'll see to it to relay your DJI account to the team for further assistance. Thanks again in advance for your patience.

Доброго времени суток, вы не могли бы и мне помочь в решении этой проблемы 30064((( самостоятельно решить ее не получается.... заранее спасибо)

good afternoon, my mini 3 pro has the same problem: 30064, please help me in solving it...
My account dji: sergejjgribachev1@rambler.ru

Hi,

I’ve same bug with 30064 on my DJI mini 3 pro ridiculous for a drone and bag costing over £1100

Can u send the firmware plz ?
mike.ravenscroft@sky.com

Thx u

djiuser_bbNbFSjHTn7r Posted at 10-8 05:47
Hi,

I’ve same bug with 30064 on my DJI mini 3 pro ridiculous for a drone and bag costing over £1100

This Beta update is needed ASAP I have a photo shoot first thing in the morning and this drone is just useless to me.

djiuser_vkZ1MW3rouqJ Posted at 10-8 05:37
good afternoon, my mini 3 pro has the same problem: 30064, please help me in solving it...
My account dji: sergejjgribachev1@rambler.ru

So sorry to hear about this. We'll relay your account to the team to further assist you with the problem. Thank you in advance for your patience.

djiuser_bbNbFSjHTn7r Posted at 10-8 05:47
Hi,

I’ve same bug with 30064 on my DJI mini 3 pro ridiculous for a drone and bag costing over £1100

Hi there. Apologies for any inconvenience. We'll forward your account to the team to further assist you with the error encountered. Thanks for your patience.