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Avata Vision System Sensor Calibration
539 7 10-3 19:05
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fansb03ec276
lvl.2

Canada
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When I try to put my Avata in Manual Mode it won't allow it and it says Vision System Sensor Error.

However the DJI Assistant 2 app is outdated on Mac and I have no way of calibrating my sensor. Is there any other solution? Why does this happen in the first place??



10-3 19:05
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DJI Stephen
Super Moderator
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Assistant 2 for this DJI Link ( https://www.dji.com/avata/downloads ) then try doing the process once again to see if still the issue will persists. Thank you.

10-3 20:15
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fansb03ec276
lvl.2

Canada
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DJI Stephen Posted at 10-3 20:15
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Assistant 2 for this DJI Link ( https://www.dji.com/avata/downloads ) then try doing the process once again to see if still the issue will persists. Thank you.

[view_image]

This version works. When I begin the slow movement to scan each blue rectangle, it says movement error. How can I fix this?
10-4 08:59
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DJI Stephen
Super Moderator
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fansb03ec276 Posted at 10-4 08:59
This version works. When I begin the slow movement to scan each blue rectangle, it says movement error. How can I fix this?

Hi there. Thank you for the reply and for these information. You may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value ( usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200 ). Thank you.
10-5 02:18
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Waden
lvl.3
Flight distance : 192661 ft
Switzerland
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fansb03ec276 Posted at 10-4 08:59
This version works. When I begin the slow movement to scan each blue rectangle, it says movement error. How can I fix this?
Same problem the first time calibrating. But I was moving the Avata to much instead of tilting it to follow the blue rectangle. Just tilt the drone and stay in the center of the display.
10-5 07:31
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b3werdna
lvl.1

Singapore
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how you settle the problem already? me got same issue.
11-11 23:19
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ART_GOMEZ
lvl.2
Flight distance : 347674 ft
United States
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I can’t get past the first screen to start scanning.
11-13 20:45
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DJI Tony
Administrator

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Hi there. Thank you for your inquiries. In addition to the suggestions provided by DJI Stephen, you may also try the following steps:
1. Ensure that you use the latest version of the DJI Assistant 2 (Consumer Drones Series). If not, uninstall and reinstall it. Here is the link: (https://www.dji.com/downloads/products/avata).
2. Please check the Sensor Calibration Instructions in DJI Assistant 2 (shown on the screen). During calibration, keep the aircraft arms unfolded.
Notes: Folded aircraft arms may obstruct the vision sensor, which may result in a calibration error.
3. Please use a soft fabric (such as a cloth for glasses) to wipe the vision sensor lens of the aircraft. Wipe it several times until the lens is clean.
4. Reattempt the calibration. If the same issue persists, please share with us a screenshot or a picture of the error encountered.
Kindly keep us updated. Thank you for your continued support.
11-15 03:20
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