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Bad green spots on my goggles V2
304 2 10-4 01:40
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Tronicus
lvl.1

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Hi,

I enjoyed my drone until today. I noticed some bad green spots on the screen of my goggles V2 like dead pixels.
My drone is pretty new 2 months and I take care of my drone and goggles very carefully. I carry it in a special Torvol backpack and use a lens protection every time I don't use it. The goggles never fall down then there is no reason but a factory issue.

Can you please let me know what to do to fix this issue ?

Thank you



10-4 01:40
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Tronicus
lvl.1

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Green pixels above OK button

Green pixels above OK button

Lens protection

Lens protection
10-4 02:07
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DJI Susan
Administrator

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Sorry to read about the issue, it may be caused by the goggles/screen facing directly to the sun.
But as you mentioned that you are using the lens protection when you are not using it, rest assured, we will check it when we receive the goggles, please send the goggles back so we can help with this. You can click https://www.dji.com/us/service/repair to start an online repair case.
10-4 02:21
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