I have a mavic mini where the motors stopped mid flight and crashed, a brief overpower warning was shown after reviewing the logs but it fell to the ground right after the warning was given with no time to react.  It is out of warranty and DJI is wanting $179 for the repair... but what if this happens again to the replacement?  I did notthing wrong and the drone crashed to the ground

Here is the video of the crash.  

https://youtu.be/qNPT6qaLnRc

Thanks

Hi, there. We are sorry for the inconvenience caused.
We will confirm your case with the relevant team and keep you updated here asap.
If there is anything else that we can help with, please let us know as well.
Thank you for your support.

DJI doesn't give free data analysis if your drone is out of warranty.  However, there are members here who do and they give it fast.

If you want to learn what your flight data tells of your incident ...

Go to: https://www.phantomhelp.com/LogViewer/Upload/
... where you'll find instructions to upload the data to that site and it will give a report

For help interpreting the data you can make a thread in the Products/Mavic section and post a link for the report.  Or just post the .txt file.

DJI Natalia Posted at 10-4 06:26
Hi, there. We are sorry for the inconvenience caused.
We will confirm your case with the relevant team and keep you updated here asap.
If there is anything else that we can help with, please let us know as well.

Any updates?  Thank you

DowntownRDB Posted at 10-4 10:57
DJI doesn't give free data analysis if your drone is out of warranty.  However, there are members here who do and they give it fast.

If you want to learn what your flight data tells of your incident ...

JBB analyzed the data and could not find anything unusual.  Its a shame that I have to pay for repairs due to software error and not pilot error...

https://www.phantomhelp.com/LogViewer/3A2HA7N38P878W7UUMWM

djiuser_iuduCUZZ3dfk Posted at 10-4 12:35
JBB analyzed the data and could not find anything unusual.  Its a shame that I have to pay for repairs due to software error and not pilot error...

https://www.phantomhelp.com/LogViewer/3A2HA7N38P878W7UUMWM

Update:
Sorry for the late reply. We have confirmed your case with the relevant team.
Since your drone is out of warranty, we cannot provide you with free service, we deeply hope you can understand this. And if there is anything else that we can help you with, please just contact us here anytime.

djiuser_iuduCUZZ3dfk Posted at 10-4 12:35
JBB analyzed the data and could not find anything unusual.  Its a shame that I have to pay for repairs due to software error and not pilot error...

https://www.phantomhelp.com/LogViewer/3A2HA7N38P878W7UUMWM

Glad JBB* got a chance to look at your flight data.  He is really good at analyzing them.  

Sorry to hear that he was not able to find anything unusual.  Might be time to upgrade from the original Mini to the Mini 2 or Mini 3.