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Ranger7777
lvl.4
Flight distance : 126988 ft
United States
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Why does't the symbol.image for my Avata not show up next to my mini 2 on this forum.  I also have a DJI FPV but bought that used.  I thought Ihad done all the requiredsteps when I got the Avata.  Did I miss something?

10-5 07:57
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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Several forum members have asked the same question.  It seems that DJI is working on the icon implementation for the server.  Since you bought it new it will show up, we just don't know when yet.  DJI never lists the used drones that members purchase.  
10-5 12:30
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DJI Susan
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Hi Ranger7777, please try to sync the flight record to the cloud, if the drone is activated by your account, and after the flight records of DJI Avata are synced, the system will be able to recognize the drone and the avatar will show under your account.
If it does not show up after the operation, please tell me the serial number of your DJI Avata, I will double-check. And yes, if the drone was not activated by your forum account, the device avatar will not show up under your account.

How to synchronize flight records for DJI Avata:
1) Power on the goggles and connect the goggles to the mobile device.
2) Launch DJI Fly on your mobile device, and tap “Profile” and   “More”.
3) When “Auto-Sync Flight Records” is not enabled, a prompt will appear stating whether to enable this function after entering this page. Please tap “Enable” to finish the synchronization of flight records. You can check the synchronization progress at the upper left corner that a “Synchronizing flight records from goggles to your local device. X% complete” prompt will be shown, and synchronization is complete after “Synchronizing flight records from goggles successful” is shown.
If you have enabled “Auto-sync Flight Records”, enter the “Flight Data Center” interface as shown below and a “Synchronizing flight records from goggles to your local device. X% complete” prompt is shown in the upper left corner.
4) It is recommended that “Auto-sync Flight Record” is turned on so that flight records can be checked on any device. Please tap “Profile > Settings > Sync Flight Data > Auto-Sync Flight Record” and enable it.

10-5 23:59
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Ranger7777
lvl.4
Flight distance : 126988 ft
United States
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DJI Susan Posted at 10-5 23:59
Hi Ranger7777, please try to sync the flight record to the cloud, if the drone is activated by your account, and after the flight records of DJI Avata are synced, the system will be able to recognize the drone and the avatar will show under your account.
If it does not show up after the operation, please tell me the serial number of your DJI Avata, I will double-check. And yes, if the drone was not activated by your forum account, the device avatar will not show up under your account.

Susan,

OK, all the above looks correct.  I have sent you a message with the serial number.

Did not want me to send a message,

Serial number is 1581F4QWD227B002G1KB












g1







kb

10-6 10:22
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DJI Susan
Administrator

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Ranger7777 Posted at 10-6 10:22
Susan,

OK, all the above looks correct.  I have sent you a message with the serial number.

Received with thanks, I will ask the corresponding team to check and help with this asap.
10-6 20:17
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Shot By Steem
lvl.2
Flight distance : 77024 ft
Netherlands
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Do i have it?
10-6 23:02
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Ranger7777
lvl.4
Flight distance : 126988 ft
United States
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Thanks DJI, I now have my Avata symbol on the forum!
10-8 08:36
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