DJI Susan
Administrator
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Hi Ranger7777, please try to sync the flight record to the cloud, if the drone is activated by your account, and after the flight records of DJI Avata are synced, the system will be able to recognize the drone and the avatar will show under your account.
If it does not show up after the operation, please tell me the serial number of your DJI Avata, I will double-check. And yes, if the drone was not activated by your forum account, the device avatar will not show up under your account.
How to synchronize flight records for DJI Avata:
1) Power on the goggles and connect the goggles to the mobile device.
2) Launch DJI Fly on your mobile device, and tap “Profile” and “More”.
3) When “Auto-Sync Flight Records” is not enabled, a prompt will appear stating whether to enable this function after entering this page. Please tap “Enable” to finish the synchronization of flight records. You can check the synchronization progress at the upper left corner that a “Synchronizing flight records from goggles to your local device. X% complete” prompt will be shown, and synchronization is complete after “Synchronizing flight records from goggles successful” is shown.
If you have enabled “Auto-sync Flight Records”, enter the “Flight Data Center” interface as shown below and a “Synchronizing flight records from goggles to your local device. X% complete” prompt is shown in the upper left corner.
4) It is recommended that “Auto-sync Flight Record” is turned on so that flight records can be checked on any device. Please tap “Profile > Settings > Sync Flight Data > Auto-Sync Flight Record” and enable it.
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