DJI Osmo Action 3 stops at 50% when trying to upgrade firmware.
Home / Products / Osmo / Osmo Action 3
2441 11 2022-10-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  1#
I have tried many times to upgrade the firmware in Mimo and it always tops at 50% of the download and I cannot press the Install Update button.  Any suggestions?  Is there some way I can download a .BIN file and use a memory card to upgrade?
Favorite Like
2022-10-6
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
+ Add Friend Person Message
Ireland
Offline

  2#
it sounds like you’re downloading the FW but not uploading is your camera connected to the app ?
2022-10-6
Use props
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  3#
hallmark007 Posted at 10-6 09:03
it sounds like you’re downloading the FW but not uploading is your camera connected to the app ?

Yes, it is connected.
2022-10-6
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
+ Add Friend Person Message
Ireland
Offline

  4#
mpoczynek Posted at 10-6 09:52
Yes, it is connected.

I asked because you can download FW to Mimo without action connected then connect the the action 3 and FW should install. Hopefully you get it sorted.
2022-10-6
Use props
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  5#
hallmark007 Posted at 10-6 11:08
I asked because you can download FW to Mimo without action connected then connect the the action 3 and FW should install. Hopefully you get it sorted.

Thank you.
2022-10-6
Use props
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  6#
I started without being connected to the camera.  I ran Mimo and it got to 50% (again) asked me to connect to the camera, I did.  I press the install button on the bottom and it does nothing.  Same problem as always.  I am on IOS 15.7.
2022-10-6
Use props
johansenfoto
First Officer
Flight distance : 1173379 ft
  • >>>
+ Add Friend Person Message
Norway
Offline

  7#
Out of space on your phone?
2022-10-6
Use props
WiscoPaddler
lvl.4
+ Add Friend Person Message
United States
Offline

  8#
If you're not out of space on your phone, maybe try reinstalling the app?  Sounds elementary but... I had to do that myself for the same reason.
2022-10-6
Use props
DJI Stephen
DJI team
+ Add Friend Person Message
Offline

  9#
Hello there mpoczynek. I am sorry for the trouble this has caused and thank you for may we please know what is the model of the mobile device that you are using please and kindly please try to uninstall and reinstall the DJI Mimo ( https://www.dji.com/downloads/djiapp/dji-mimo ) application for us to be able to isolate the said issue and kindly please save all of your important information before uninstalling the DJI Mimo application on your mobile device for you not to loose your files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.
2022-10-6
Use props
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  10#
johansenfoto Posted at 10-6 12:16
Out of space on your phone?

Good question.  There is 20+ GB free.
2022-10-7
Use props
mpoczynek
lvl.2
Flight distance : 11693 ft
  • >>>
+ Add Friend Person Message
Canada
Offline

  11#
SUCCESS!!!  I removed the app on IOS, reinstalled it, and the update worked.  Thanks, everyone.  Have a great day!
2022-10-7
Use props
johansenfoto
First Officer
Flight distance : 1173379 ft
  • >>>
+ Add Friend Person Message
Norway
Offline

  12#
mpoczynek Posted at 10-7 02:33
SUCCESS!!!  I removed the app on IOS, reinstalled it, and the update worked.  Thanks, everyone.  Have a great day!

Great you got it to work
2022-10-7
Use props
Advanced
Bold Text Color
Upload
Picture Add Link Emoticon
You need to log in before you can reply Login | Register now

Credit Rules