Hello

What is the process to claim a replacement on my dji care refresh plan? The aircraft was purchased in the US but I use it outside. I understand that I need to have it shipped back but I would like to know what happens after that and all applicable fees if any. Thank you.

Hi there. Thank you for reaching out. Please contact our Product Support team to assist you in creating a case regarding the matter. Thank you.

Terms of Service of DJI Care Refresh