You come here with an issue - they are all apologetice and offer some obvious ... that you have already tried and then say keep us posted - Don't bother.  They NEVER fucking follow up.  FUCK YOU DJI and your ... customer service and fuck you DJI Paladin.  I'm glad the US DOD blacklisted your ass.

Hi, there. We are greatly sorry to hear about that. Could you please tell us more details about your issue?

If you are coming to a forum and expecting customer service, you’ve got the complete wrong idea!  You should go directly to one of the official support services via a web chat, phone call, email, etc.  This public forum is not an official support channel.  
https://www.dji.com/support

I think it's okay to complain about service or voice your opinion on this forum.  But I don't think it is appropteate to use such bad language.  I wish you would edit your post and delete the offensive words.

Are u going to start pay us for no service