I am running into a significant issue with Goggles Firmware: v01.01.0000 (DJI Goggles 2) where I cannot return to the previous menu only from the Settings - Control - Remote Controller submenu.

Other than the Remote Controler submenu, I can return to the previous menu from any other submenu.  I can reproduce this issue multiple times before taking a flight or mid-flight.  I have not experienced this issue before this week. The only way for me to escape out of this submenu is to power cycle the goggles.

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to download the DJI Assistant 2 software on your PC/MAC and kindly please update/refresh the firmware of all of your components (aircraft, RC, and Goggles) and then check if the issue persists? You may download the correct version of the software using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/so ... sumer-drones-series

DJI Paladin Posted at 10-10 20:09
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to download the DJI Assistant 2 software on your PC/MAC and kindly please update/refresh the firmware of all of your components (aircraft, RC, and Goggles) and then check if the issue persists? You may download the correct version of the software using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/softwares/dji-assistant-2-consumer-drones-series

I am still running into the same issue after running the local software update.

djiuser_RbEp2WI4hUV5 Posted at 10-11 15:20
I am still running into the same issue after running the local software update.

Thank you for reaching out and we're sorry for the trouble. Were you able to try to refresh the firmware using the DJI Assistant 2 software to see if the issue persists?

This is an old one, but I'll make one point since this came up as a top google result when I had the same thing:

- The 'convention' throughout the goggles is to 'swipe backwards' (left) to go back a menu
- For a few things like the remote settings and the 'view video of location before loss' this doesn't work, but tapping the touchpad with two fingers does.  It takes a few tries in some cases.

glinkot Posted at 2023-2-11 15:40
This is an old one, but I'll make one point since this came up as a top google result when I had the same thing:

- The 'convention' throughout the goggles is to 'swipe backwards' (left) to go back a menu

Thx, worked with the two finger thingie! Had this problem for forever, thank you so much

djiuser_w0oiO0V3Wtgh Posted at 2-13 09:00
Thx, worked with the two finger thingie! Had this problem for forever, thank you so much

Hello, there. We're sorry for the trouble that you had experienced. We're glad to know that you managed to find a workaround regarding this situation. Furthermore, you may submit a short video showing the problem for further checking. I hope to hear from you soon.

glinkot Posted at 2023-2-11 15:40
This is an old one, but I'll make one point since this came up as a top google result when I had the same thing:

- The 'convention' throughout the goggles is to 'swipe backwards' (left) to go back a menu

Thanks so much dude, you saved my sunday. Unfortunately from Support you only hear "sorry for this and sorry for that" but not really helpful.