Hi there
I tried to pair my Osmo mobile 2 with my iPhone 12 and getting error message. How do I reset the Osmo mobile 2 so that it forgets the previous phone (iPhone 7) ?

Thank you
Ramesh

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. The DJI Osmo Mobile 2 is an earlier model of the DJI Osmo mobile series and thus, your latest iPhone 12 mobile device is not compatible with the DJI Osmo Mobile 2. Kindly please try to use a lower version of your mobile device or you may check the latest Osmo mobile product on our store website https://store.dji.com/ . Thank you for your understanding and support.