Hello there mhr63. I am sorry to read and to know about what happened and thank you for reaching out. Since there was a crash that happened before and now we are having this issue. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do there best to help and give out the best resolution for this issue. Just a friendly reminder that DJI do not recommend doing a DIY in fixing the issue to avoid further damaging the unit and for not to void the warranty of your DJI product as well. Thank you.