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issue focus
969 12 2022-10-13
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wallybadea
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I have osmo action 3 and it has problems with focus. The image is blurry. Could you send me your latest update? V01.01.05.30. My account is walyentin@yahoo.com .If this problem persists I will return the camera.
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DJI_20221012011944_0123_D.jpg
DJI_20221012151832_0131_D.jpg
2022-10-13
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Montfrooij
Captain
Flight distance : 2560453 ft
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I think they just dropped an update.
Someone stated the focus was better.

But you might be better off posting in the products section of this forum. That is way more active!
https://forum.dji.com/forum-129-1.html
2022-10-13
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wallybadea
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Montfrooij Posted at 10-13 22:41
I think they just dropped an update.
Someone stated the focus was better.

Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040
2022-10-13
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Montfrooij
Captain
Flight distance : 2560453 ft
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wallybadea Posted at 10-13 23:01
Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040

You can read the release notes here.
https://forum.dji.com/forum.php? ... &extra=page%3D1
They don't mention the focus, but one user stated it improved.
2022-10-13
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DJI Wanda
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wallybadea Posted at 10-13 23:01
Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040

Hello, there. Sorry for your inconvenience. May we know did you test the camera with the newest firmware?
2022-10-25
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wallybadea
lvl.2
Romania
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DJI Wanda Posted at 10-25 06:35
Hello, there. Sorry for your inconvenience. May we know did you test the camera with the newest firmware?

Hello, yes I tested it and the images are just as blurry. I had osmo action 1 which was far superior in terms of image quality
2022-10-25
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wallybadea
lvl.2
Romania
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2022-10-25
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wallybadea
lvl.2
Romania
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2022-10-25
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wallybadea
lvl.2
Romania
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These are made with OA3 and edited, the next ones I will post were made with OA1 unedited
2022-10-25
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wallybadea
lvl.2
Romania
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2022-10-25
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DJI Wanda
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wallybadea Posted at 10-25 14:01
These are made with OA3 and edited, the next ones I will post were made with OA1 unedited

Thanks for your reply. If you are still unsatisfied with the image quality, we would recommend you send it back. We will let our engineers take a complete diagnosis on your camera. Here is the link: https://www.dji.com/support/repair?from=store_footer
2022-10-25
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wallybadea
lvl.2
Romania
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DJI Wanda Posted at 10-25 18:55
Thanks for your reply. If you are still unsatisfied with the image quality, we would recommend you send it back. We will let our engineers take a complete diagnosis on your camera. Here is the link: https://www.dji.com/support/repair?from=store_footer

Hello .I bought the camera from the DJI store in Spain, I'm from Romania. Can I send it to a DJI service in Romania for repair or replacement?
2022-10-26
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DJI Wanda
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wallybadea Posted at 10-26 12:59
Hello .I bought the camera from the DJI store in Spain, I'm from Romania. Can I send it to a DJI service in Romania for repair or replacement?

Yes, you can. That would be better if they could offer services for you.
2022-10-26
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