Hello, after 5 days of use, the battery locking system button does not press and keeps the battery moving. What can I do?

oh my God , contact your seller

Go back to the shop and exchange for new one - it's manufactories defect

nghia89 Posted at 10-14 03:16
oh my God , contact your seller

Hello, thanks for your suggestion but I bought it in Amazon.

Orive Posted at 10-17 09:25
Hello, thanks for your suggestion but I bought it in Amazon.

Hi, there.
We are sorry for the inconvenience caused.
Please send us your product for a further test.
Here is the link: https://www.dji.com/support/repair
Thank you for your support.

DJI Natalia Posted at 10-17 17:35
Hi, there.
We are sorry for the inconvenience caused.
Please send us your product for a further test.

Hi Natalia. Must I send the complet combo or only teh Gimbal? Thank you.

Orive Posted at 10-18 09:06
Hi Natalia. Must I send the complet combo or only teh Gimbal? Thank you.

Hi, there.
If your other part works well, please just send us the gimble.
You can also check more details via this link: https://repair.dji.com/repair/index?site=brandsite&from=nav
Thank you.