DJI Natalia
Administrator
Offline
|
Update:
Please check the following details:
1. Can we know if there is a camera icon in the upper left corner of the parameter adjustment screen on your gimbal? If not, it means that the connection between the camera and the gimbal has been disconnected, and it is not ruled out that it is a control line or interface problem.
2. If you have other USB-C TOUSB-C control cables around you, you can try to replace the camera control cables for connection
3. Please try to reset the gimbal parameters
4. Please try to reset the camera parameters
5. Test the control of the camera control software on the PC side, control the camera through the computer, and simulate the process of controlling the camera by the gimbal. If the LUMIX Tether of the Panasonic camera is also abnormal in control, it means that the camera interface is abnormal, and it is recommended to contact the support of the camera brand.
6. If it is available, you can change the camera, and alternately test to confirm the possibility that the camera control line and camera interface are abnormal
7. If you have other RS3 or RS3 PRO, you can cross-test.
8. If there is no other control cable and gimbal for testing, and it is still the same after reset, it is recommended to send the gimbal + control cable back for testing. |
|