My gear on my follow focus motor broke and i'm looking to replace it. I reached out to DJI and they said they can only sell the entire unit. I only need a new plastic sprocket. Does anyone have any idea how to find this? DJI is no help.

thx

Hi there. Thank you for reaching out and we're sorry for the unpleasant experience. Since we don't sell this kind of part on your DJI Follow Focus, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support.