KoKo4
lvl.4
Flight distance : 676260 ft
Réunion
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DJI Paladin Posted at 10-16 02:41
Hi there. Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.
or, you can send me a modified firmware that fix the issue? in order to avoid to me to lost money for shipping and time? the problem has always appears since I have the drone. this is not a hardware issue but a software issue. |
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