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Mini 3 Pro 30064
335 15 10-16 03:10
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MaCko
lvl.1

Poland
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Hello ;)

It's time to me with error 30064.

I have Mini 3 Pro with RC.
I cannot fly because I have error.

I was try update by DJI Assistant 2 battery, drone and RC unit and it still the same.

Aircraft firmware: 01.00.0300
RC firmware: 01.01.0450
FlySafe: 01.00.01.27
App: 1.7.4

Assistant: 2.1.11

Anyone can help ?
10-16 03:10
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. Can you please send us your DJI account via PM so we can send you the special firmware that fixes this issue? Please keep us posted. Thank you.
10-16 04:37
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MaCko
lvl.1

Poland
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DJI Paladin Posted at 10-16 04:37
Hi there. Thank you for reaching out. Can you please send us your DJI account via PM so we can send you the special firmware that fixes this issue? Please keep us posted. Thank you.

DJI accout ? Do you mean email adress ?
10-16 04:49
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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MaCko Posted at 10-16 04:49
DJI accout ? Do you mean email adress ?

Your email address is what they need to send you a link to the Beta firmware to fix the 30064 issue.
10-16 05:19
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AereoAlberto
lvl.1
Flight distance : 1246965 ft
Spain
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Buenas tardes

Yo tambien tengo un dji mini 3 pro y tengo el mismo error 30064 y no me deja volar el drone. solucion?
10-17 09:10
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djiuser_PfvX3GK02PnH
lvl.1
Flight distance : 45974 ft
Germany
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Hello
please could you send me the firmware to my account e-mail-adress
I have a Mini 3 Pro with issue code 30064.
Thank you
10-17 12:35
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MaCko
lvl.1

Poland
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I was send you email adress in PM, and still don't have solution my issue. Anybody help ? I need drone to work.
10-17 12:37
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DJI Mindy
Administrator
Flight distance : 7 ft
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AereoAlberto Posted at 10-17 09:10
Buenas tardes

Yo tambien tengo un dji mini 3 pro y tengo el mismo error 30064 y no me deja volar el drone. solucion?

Hi there, we will send you a beta firmware soon, please connect your drone to the app to upgrade the firmware to see if it works.
10-17 20:07
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_PfvX3GK02PnH Posted at 10-17 12:35
Hello
please could you send me the firmware to my account e-mail-adress
I have a Mini 3 Pro with issue code 30064.

Hi there, we will send you a beta firmware soon, please connect your drone to the app to upgrade the firmware to see if the issue can be solved.
10-17 20:09
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DJI Mindy
Administrator
Flight distance : 7 ft
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MaCko Posted at 10-17 12:37
I was send you email adress in PM, and still don't have solution my issue. Anybody help ? I need drone to work.

Hi there, we are sorry for the late reply. We will ask our team to send you the firmware asap. Please connect your drone to the app for upgrading. Thanks for your understanding and patience.
10-17 20:12
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MaCko
lvl.1

Poland
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It's working ! Thanks for quick help !
10-18 07:14
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DJI Mindy
Administrator
Flight distance : 7 ft
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MaCko Posted at 10-18 07:14
It's working ! Thanks for quick help !

You're welcome. If there is anything else we can help you with, please feel free to contact us.
10-18 17:40
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Daeni67
lvl.1
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Hi Administrators
Same here can't fly because of 30064 error code.

Can you please send the firmware update to my account:

daeni@daeni.us

Thank you in advance. Please help me get back in the air.

If I understand correctly, you will send firmware that solves my problem to my account and then I connect the RC to the drone and it will find a new available updated  firmware and my problem will be solved.
Until I connect the drone again to my PC or the 30064 problem goes away after the firmware update? So far I have only flown for one day..... really like to get back in the air.
Thank you in advance.
10-19 10:57
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DJI Susan
Administrator

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Daeni67 Posted at 10-19 10:57
Hi Administrators
Same here can't fly because of 30064 error code.

Hi there, I had forwarded the firmware to your DJI account, please connect the drone and DJI Fly app and use the app to do the update. Thank you.
10-20 05:14
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Daeni67
lvl.1
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All good now. Thank very much  you for your help.   Will this happen again. as soon as I hook up my drone to the computer and use DJI Assistant?
Meanwhile I take SD Card out of drone and use a card reader.
10-26 05:48
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DJI Wanda
Administrator
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Daeni67 Posted at 10-26 05:48
All good now. Thank very much  you for your help.   Will this happen again. as soon as I hook up my drone to the computer and use DJI Assistant?
Meanwhile I take SD Card out of drone and use a card reader.

Hello, there. Sorry for your inconvenience. You may update the firmware to the latest version. The newest firmware has been released:
https://dl.djicdn.com/downloads/ ... elease_Notes_EN.pdf
10-27 04:03
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