Using DJI Assistant 2 (DJI FPV series) version v2.1.2  to access my dji FPV GOGGLES , when connecting i get  'Cannot Load Firmware List. (4-10) Please Retry.  Will not work any number of retry.

Hello there pajara. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Assistant 2 once again from this DJI Link ( https://www.dji.com/dji-fpv/downloads ) for us to be able to see if the issue will still persist. Kindly please keep us posted for further assistance. Thank you.

Hi the like you have mention is for (Consumer Drones Series) and will not except my DJI airunit I need the (DJI FPV series) thanks

pajara Posted at 10-18 02:59
Hi the like you have mention is for (Consumer Drones Series) and will not except my DJI airunit I need the (DJI FPV series) thanks

Hello there. We're sorry for the confusion and for the late response. Kindly please download the DJI Assistant 2 version below for your DJI FPV Air unit and then check if the issue persists. Don't forget to hit "reply" for us to be notified when you respond on this thread. Please keep us posted. Thank you.

https://www.dji.com/downloads/so ... nt-2-dji-fpv-series

DJI Paladin Posted at 10-31 23:10
Hello there. We're sorry for the confusion and for the late response. Kindly please download the DJI Assistant 2 version below for your DJI FPV Air unit and then check if the issue persists. Don't forget to hit "reply" for us to be notified when you respond on this thread. Please keep us posted. Thank you.

https://www.dji.com/downloads/so ... nt-2-dji-fpv-series

Hi download the latest DJI Assistant 2 and still

pajara Posted at 11-1 02:52
Hi download the latest DJI Assistant 2 and still
[view_image]

Thank you for your response. Can you please confirm what components are you trying to connect with the DJI Assistant 2? The Goggles or the Air unit? Also, can you please tell us more about the issue on your unit? Please keep us posted.Thank you.

DJI Paladin Posted at 11-2 01:09
Thank you for your response. Can you please confirm what components are you trying to connect with the DJI Assistant 2? The Goggles or the Air unit? Also, can you please tell us more about the issue on your unit? Please keep us posted.Thank you.

Yes it was the goggles, when plugin to to the pc and select connect the message appears.

pajara Posted at 11-2 15:11
Yes it was the goggles, when plugin to to the pc and select connect the message appears.

Thank you for your response. It seems that we need to send the unit in for proper diagnostics the issue. You may contact our team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support. Thank you for your understanding and support.

I've had that error before.

ro_walker Posted at 11-10 17:37
I've had that error before.

Did you manage to fixed it?

pajara Posted at 11-11 00:34
Did you manage to fixed it?

Not yet....