DJI Stephen
DJI team
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Hello there 177RG. Thank you for reaching out and for giving out these information with us. After checking the mobile device ( iPhone 12 Pro ) that you are using on your new DJI Phantom 4 Pro v2 and on the DJI Go 4 application. I am sorry to say that the mobile device is not yet recommended for the DJI application. DJI suggests using a recommended mobile device for the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the iPhone 12 Pro will be able to work on the DJI Go 4 application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Go 4 application ( https://www.dji.com/downloads/djiapp/dji-go-4 ). Support for additional devices available as testing and development continues. Thank you.
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