DJI Susan
Administrator
Online
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Hi there, sorry for the issue. For this case, please send an email to flysafe@dji.com with all the information below, we will help you to unlock the location as soon as possible.
1) Flight controller serial number
2) Flight location latitude and longitude, radius. It is recommended that you get the coordinates via the link below.
https://www.gps-coordinates.net/gps-coordinates-converter
3) Unlock time. For example from October 24th, 2022 to November 24th, 2022
4) Your DJI Account email |
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