Inspire 1 repair
813 3 2022-10-19
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fansb013656a
lvl.1
Flight distance : 48583 ft

United States
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I’m wondering what’s going to happen when I send in a drone that is discontinued from dji? I’m already missing my big boy. But if they don’t sell the parts that I need then what?
2022-10-19
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DJI Susan
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Hi there, currently, we will support the service for Inspire 1, please start a case and send the drone back, we will provide you with a corresponding offer base on the damage assessment.
Please fill out the online repair request on our official web and send it back. Here is the link: https://www.dji.com/support/repair
We will do our best to help this out.
2022-10-19
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fansb013656a
lvl.1
Flight distance : 48583 ft

United States
Offline

DJI Susan Posted at 10-19 20:12
Hi there, currently, we will support the service for Inspire 1, please start a case and send the drone back, we will provide you with a corresponding offer base on the damage assessment.
Please fill out the online repair request on our official web and send it back. Here is the link: https://www.dji.com/support/repair
We will do our best to help this out.

I actually did fill it out and shipped it today. Would happen to know of the turnaround and cost? It’s the leg that’s broken. I’m missing work without my big guy in the shy lol
2022-10-19
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DJI Susan
Administrator
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fansb013656a Posted at 10-19 20:15
I actually did fill it out and shipped it today. Would happen to know of the turnaround and cost? It’s the leg that’s broken. I’m missing work without my big guy in the shy lol

The general turn-around time will be 5-7 business days, shipping is not included.
As for the repair cost, the local team would need to manage a damage assessment when we receive your drone and send you the quotation. But you can refer to the accessories price inquiry chart at https://repair.dji.com/en/SelfRepair/PriceQuery
2022-10-19
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