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Help with payment
290 7 10-19 18:15
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Grand Pooba
lvl.2

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Good evening 2 days ago dji service said it sent a invoice for me to pay for my repair .. I have to receive a email and I have no idea how much the repair is and how to pay it .. please help ..

DJI Damage Assessment Completion  CAS-10722954-T7C5W6 CRM:0001061474956
10-19 18:15
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DJI Susan
Administrator

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Hi there, as per the case, the repair quotation has been sent to you, you may check the email with the title "DJI Service Quotation CAS-10722954-T7C5W6 CRM:0001061474956”. Please check the spam box as well. There is a Pay button in the quotation email.
Please let me know if you have not received the email, I will ask the team to resend the email to you. Thank you.
10-19 19:39
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Grand Pooba
lvl.2

Canada
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DJI Susan Posted at 10-19 19:39
Hi there, as per the case, the repair quotation has been sent to you, you may check the email with the title "DJI Service Quotation CAS-10722954-T7C5W6 CRM:0001061474956”. Please check the spam box as well. There is a Pay button in the quotation email.
Please let me know if you have not received the email, I will ask the team to resend the email to you. Thank you.

I have not received the email
10-20 05:05
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DJI Susan
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Grand Pooba Posted at 10-20 05:05
I have not received the email

Hi, sorry for this situation, as per the system, the quotation email was resent a few hours ago. If you still have not received it, would you please provide another email to me? I will arrange the team to send the email again.
10-20 05:27
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Grand Pooba
lvl.2

Canada
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DJI Susan Posted at 10-20 05:27
Hi, sorry for this situation, as per the system, the quotation email was resent a few hours ago. If you still have not received it, would you please provide another email to me? I will arrange the team to send the email again.

is my email .
10-20 05:45
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DJI Susan
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Grand Pooba Posted at 10-20 05:45
larrycwilson@gmail.com is my email .

Thank you. We actually sent the quotation to lcwil******hotmail.com, which is the email address you used to registered the case, you may check that email box as well.
10-20 06:10
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Grand Pooba
lvl.2

Canada
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Thank you I got the email and it has all worked out wonderfully.
10-21 06:10
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DJI Diana
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Flight distance : 2408 ft

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That's Awesome! If you need help, feel free to let us know. Thank you.
10-21 15:02
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