Android app can't fully connect to RavenEye Wi-Fi
931 1 2022-10-19
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gbudiman
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United States
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Hi,

I have DJI RSC2 with RavenEye. My Android app can discover the Wi-Fi of the RavenEye, but nothing more. The app cannot find the RavenEye's serial number and firmware version. What's more: the Wi-Fi frequency is blank per screenshot.

The light indicator in the RavenEye is green.
I've tried resetting the RavenEye (fast-press power button 6 times).

I've updated to the latest Ronin version.

My camera is Sony A7iii. It works fine with just the gimbal and I think that's irrelevant because the issue I'm having is between my phone and the RavenEye.

Help?


screenshot_20221020-031200.jpg
2022-10-19
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DJI Natalia
Administrator

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Hi, there. Sorry for the late reply.
Please check the following details and keep us updated:
1. Confirm whether other mobile devices can normally search for the wifi transmitted by  Rabeneye;
2. Make sure that the Android phone is not connected to other wifi devices;
3. You can try to connect to wifi through the phone system settings, and then enter the ronin app.
Thank you.
2022-10-24
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