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Mini 3 pro 30064
336 7 10-20 04:34
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Lopez Fkej
lvl.1
Flight distance : 23 ft
Spain
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After updating my mini 3 pro it cannot fly because of error 30064.... any solution?
10-20 04:34
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DJI Susan
Administrator

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Hi there, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.

At the moment, I have sent the optimized firmware package to help fix this issue to your forum account, if it is the same as your DJI account, please connect the drone and DJI Fly app and update the firmware through the DJI Fly app. In addition, please be sure to keep the aircraft cool down for the update.

Please let me know if you have a different DJI account, thank you.
10-20 04:44
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Lopez Fkej
lvl.1
Flight distance : 23 ft
Spain
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DJI Susan Posted at 10-20 04:44
Hi there, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.

At the moment, I have sent the optimized firmware package to help fix this issue to your forum account, if it is the same as your DJI account, please connect the drone and DJI Fly app and update the firmware through the DJI Fly app. In addition, please be sure to keep the aircraft cool down for the update.

thanks, now everything is okay and works perfectly
10-20 04:53
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DJI Susan
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Lopez Fkej Posted at 10-20 04:53
thanks, now everything is okay and works perfectly

You are most welcome.
10-20 06:13
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djiuser_Beg4HSZ6jnQp
lvl.1
India
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I have purchased the DJI mini 3 pro on oct 10th, with in 7 days getting the error, not even used more than 10 mints. I am not able to use my Mini 3 pro, i  have a code 30064 (Unable to take off message). I update all firmware (Mini 3 pro, RC-N1 and dji Fly), i recalibrate IMU and Compas. But same message. Location : India, Bangalore, can some one help
Additinail error, 180059
10-22 08:39
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DJI Wanda
Administrator
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djiuser_Beg4HSZ6jnQp Posted at 10-22 08:39
I have purchased the DJI mini 3 pro on oct 10th, with in 7 days getting the error, not even used more than 10 mints. I am not able to use my Mini 3 pro, i  have a code 30064 (Unable to take off message). I update all firmware (Mini 3 pro, RC-N1 and dji Fly), i recalibrate IMU and Compas. But same message. Location : India, Bangalore, can some one help
Additinail error, 180059

Hello, there. Sorry for your inconvenience. May we have your DJI Account?
10-22 20:16
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Dji mini 3 pro
lvl.1
Flight distance : 33 ft

Norway
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DJI Susan Posted at 10-20 04:44
Hi there, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.

At the moment, I have sent the optimized firmware package to help fix this issue to your forum account, if it is the same as your DJI account, please connect the drone and DJI Fly app and update the firmware through the DJI Fly app. In addition, please be sure to keep the aircraft cool down for the update.

i have dji mini 3 pro 30064 issue i can't fly unable to take please reach out i payed alot for this drone.
10-23 06:33
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DJI Susan
Administrator

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Dji mini 3 pro Posted at 10-23 06:33
i have dji mini 3 pro 30064 issue i can't fly unable to take please reach out i payed alot for this drone.

Hi, we replied to your own post, please check.
10-23 19:35
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