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DJI lost my mavic 3 cine or forgot about me(CAS-10743168-G7P9J8)
252 2 10-21 03:18
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AdzhabUS
lvl.1

Ireland
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Hello!I have problems with my lovely company.I contacted with advisor and he said the answer would be up to two days,but it had already been a week.I am without a drone and news.The first time I encounter such a problem and a new problem is already appearing because there is no news on my drone and I am panic.Deal with this case as it is the most expensive purchase.
10-21 03:18
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DJI Wanda
Administrator
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Hello, there. We are sorry for your inconvenience. We will check your case and confirm with our teams first.
10-21 03:46
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DJI Wanda
Administrator
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We confirmed with our teams and we received the response from our teams. We did not receive your drone but an envelope with modified shipping label.  We are sorry that we can not complete the normal repair process in this case.
10-21 04:43
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