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274 3 10-21 05:16
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djiuser_WnnSE1ZUyFg1
lvl.1

Slovenia
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I sent my mini 3 pro to warranty repair (foggy lens&camera focusing problem) on wednesday 19.10.2022 and it was delivered yesterday on thursday 20.10.2022.

When I ckeck repair progress there I can see that it's not received yet?

How long does it usually last to repair and send back to customers?

Thank you

Best regards,
Urban


10-21 05:16
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DJI Wanda
Administrator
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Hello, dear customer, it takes around 2 working days to record your product’s information on the system after your product arrives at the repair center. After that, you can check the processing status of your product by using the Repair Progress Inquiry on DJI’s official website. Thank you for your understanding.
10-21 05:25
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djiuser_WnnSE1ZUyFg1
lvl.1

Slovenia
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Thank you
10-21 05:37
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DJI Diana
Administrator
Flight distance : 2408 ft

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No worries. As always, should you need to contact us for any reason, please know that we are always here to help. Thank you.
10-21 07:06
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