DJI spark error cause.
973 4 2022-10-21
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GameFanCZ
lvl.1

Czechia
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Hi,

I recently got 3 errors on my Spark: gimbal gyroscope error, air encoder error and forward vision sensor error.
I tried reinstalling the firmware with no effect, and then I took the drone apart, disconnected all cables from the motherboard and took it out to inspect the drone for some internal damage; no damage was there as far as I could see. But then when I reassembled the drone, everything worked fine and the errors dissapeared.

What could be the cause for this random behaviour? And more specifically: What could cause these 3 seemingly unrelated errors to pop up at the same time? My guess is some loose flatcable or corroded connector but I don't have a clue.

Thanks for reading and have a nice day.
2022-10-21
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support.
2022-10-21
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GameFanCZ
lvl.1

Czechia
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DJI Paladin Posted at 10-21 20:26
Hi there. Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support.

I forgot to mention that the unit I have is second hand. Can I still request the repair? And how much would it cost?
2022-10-22
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djiuser_W19aem2UNsQ0
lvl.1
Flight distance : 54154 ft
Hungary
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You're right, oxidation of flat cables is the cause of 80% of errors.
Spark's contacts are approx. At the age of 1.5-2 years, it starts causing problems
It also caused problems with my Spark. I write about it here:
https://forum.dji.com/forum.php? ... D558%26typeid%3D558
2022-10-23
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DJI Paladin
Administrator
Flight distance : 318 ft

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GameFanCZ Posted at 10-22 16:23
I forgot to mention that the unit I have is second hand. Can I still request the repair? And how much would it cost?

Thank you for your response. Yes, you may still request a repair on this unit of yours, you may contact our team using the link above for them to discuss with you your options. For repair price inquiries, you may access the link below. Thank you for your valued support.

https://repair.dji.com/repair/price-inquiry
2022-10-24
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