How do I recover my DJI FLY app login information?

Hi there. Thank you for reaching and we're deeply sorry for the trouble. You may try to forget the password of your DJI Account via our website and check for the email notification for you to change your password. You may access the link below. Thank you.

https://account.dji.com/login?ac ... en_US&region=US

DJI Paladin Posted at 10-22 20:35
Hi there. Thank you for reaching and we're deeply sorry for the trouble. You may try to forget the password of your DJI Account via our website and check for the email notification for you to change your password. You may access the link below. Thank you.

https://account.dji.com/login?actionType=login&appId=dji_official_aws&backUrl=https%3A%2F%2Fwww.dji.com%2F&psign=5d56106b477ffef13940992ca7b73fea&pnonce=4370380079202942&locale=en_US&region=US

So your saying the username and password for the DJi FLY APP is the same username and password as these dji forums?

srdyiop Posted at 10-24 11:49
So your saying the username and password for the DJi FLY APP is the same username and password as these dji forums?

Yes, kindly please try to perform the reset from there. Please keep us posted. Thank you.

DJI Paladin Posted at 10-25 03:23
Yes, kindly please try to perform the reset from there. Please keep us posted. Thank you.

Ok thanks got it.

srdyiop Posted at 10-25 11:06
Ok thanks got it.

You are most welcome. Thank you for your understanding and support.

I need my app back

Need help recovering my spark app

DJI Paladin Posted at 2022-10-22 20:35
Hi there. Thank you for reaching and we're deeply sorry for the trouble. You may try to forget the password of your DJI Account via our website and check for the email notification for you to change your password. You may access the link below. Thank you.

https://account.dji.com/login?actionType=login&appId=dji_official_aws&backUrl=https%3A%2F%2Fwww.dji.com%2F&psign=5d56106b477ffef13940992ca7b73fea&pnonce=4370380079202942&locale=en_US&region=US

I want to reset my password

Lucky John Posted at 4-4 23:30
I want to reset my password

Hi there. Thank you for reaching out. Are you trying to reset your DJI Account? If yes, kindly follow the steps below:

1. Open this link: https://account.dji.com/login, and click “Forgot password?”


2. Type in your Email address and slide to verify

3. After verifying, you will receive one email. If you did not receive the verification email for the first time, it is recommended to click “Resend Email” again.


4. Open this verification email and click to reset your password.

5. Type in the new password twice and submit. The password is reset.