I have a issue dji mini 3 pro error code 30064 unable to take off
3046 11 2022-10-23
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Dji mini 3 pro
lvl.1
Flight distance : 797464 ft

Norway
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I have this issue after i used dji assistant on my Dji mini 3 pro i have had this problem 2 weeks or somthing,
DJI please let me use my drone.



2022-10-23
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Dji mini 3 pro
lvl.1
Flight distance : 797464 ft

Norway
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Pls support
2022-10-23
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Shoot a PM to one of the Mods/Admins and include your e-mail.  They will send you a link to a beta firmware to fix the 30064 error.  Look in the Service section of the forum as they seem to be more active in that area so that you can PM one of them.  
2022-10-23
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Dji mini 3 pro
lvl.1
Flight distance : 797464 ft

Norway
Offline

DowntownRDB Posted at 10-23 06:58
Shoot a PM to one of the Mods/Admins and include your e-mail.  They will send you a link to a beta firmware to fix the 30064 error.  Look in the Service section of the forum as they seem to be more active in that area so that you can PM one of them.

how to shoot a PM ti admin?
2022-10-23
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi there. We have replied to you on PM. Thank you.
2022-10-23
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Dji mini 3 pro Posted at 10-23 07:17
how to shoot a PM ti admin?

No probs as it looks like DJI Diana has already replied to your PM.  
2022-10-23
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RachelGomez
lvl.1

India
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“Unable to take-off Code: 30064” error is usually a software issue, to fix it try refreshing the drone's and controller's firmware in DJI assistant, calibrate the compass in an open area and finally try lifting off from a different place. If the error persists, you might have to send the drone to DJI for service.

Greeting,
Rachel Gomez
2022-11-1
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djiuser_JQLhiaEYO2Bq
New

United States
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DowntownRDB Posted at 2022-10-23 06:58
Shoot a PM to one of the Mods/Admins and include your e-mail.  They will send you a link to a beta firmware to fix the 30064 error.  Look in the Service section of the forum as they seem to be more active in that area so that you can PM one of them.

Hello, getting error 30064 and cannot fly mini 3.  I’ve read and tried all the potential fixes but nothing fixes it.  Can you please let me know how to get this fixed?
3-29 06:58
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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djiuser_JQLhiaEYO2Bq Posted at 3-29 06:58
Hello, getting error 30064 and cannot fly mini 3.  I’ve read and tried all the potential fixes but nothing fixes it.  Can you please let me know how to get this fixed?

Shoot a PM to the Administrator in post 5 above and I'm sure she'll be able to help you out with that error.  
3-29 12:13
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DJI Tony
Administrator

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djiuser_JQLhiaEYO2Bq Posted at 3-29 06:58
Hello, getting error 30064 and cannot fly mini 3.  I’ve read and tried all the potential fixes but nothing fixes it.  Can you please let me know how to get this fixed?

Hi there. Thank you for reaching out. The problem had been resolved after the Firmware v01.00.0400. Can you please check if you have the latest version or try refreshing the firmware using the DJI Assistant 2? Here is a link to guide you in updating using the DJI Assistant 2 https://support.dji.com/help/con ... ;paperDocType=paper. Please keep us posted.
3-31 02:22
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djiuser_ozNypHKuTCoZ
New
Flight distance : 334980 ft

Germany
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Hello! After changing the battery, error 30064, 16200202, 1A510380 appeared. Dji mini 4 pro
4-7 09:47
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DJI Tony
Administrator

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djiuser_ozNypHKuTCoZ Posted at 4-7 09:47
Hello! After changing the battery, error 30064, 16200202, 1A510380 appeared. Dji mini 4 pro

Hi. Thank you for reaching out. Please try the procedures below regarding the error 30064:
1. Ensure you are using the remote controller if the RC has been bound with your aircraft and account.
2. Check if the battery capacity of the remote controller is enough, (50% and above), if not, please charge it and retry
3. Check if there was an SD card inserted, if yes, please ensure the SD card meets the requirements we recommended https://www.dji.com/mini-4-pro/specs, and check If it can be resolved by removing the SD card.
4. Make sure to update the units to the latest firmware. If they're already updated, we suggest refreshing it using the DJI Assistant 2. Here is a link to guide you: https://support.dji.com/help/content?customId=en-us03400006835&spaceId=34&re=US&lang=en&documentType=artical&paperDocType=paper. Please keep us posted. Thank you.
4-8 02:54
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